Frequently Asked Questions (F.A.Q.)

Scratch and Dent items are products that have been previously returned by other customers or items from the factory that may have some minor cosmetic flaws such as a scratch, nick or ding. The item is guaranteed to function perfectly except for the flaw. If you can live with a minor blemish, you'll save some serious money and get the item you wanted! Because of the random nature of flaws on specific items we are unable to list the specific information of the flaw with the item.

At this time Industrialconcretesupplies.com does not ship outside the United States

Shipping charges vary based on the size, weight and location that your purchase will be shipped to. Please email us by clicking here and let us know what you would like to order and what your delivery address is and we will get you a quote on your order prior to you placing it with Industrialconcretesupplies.com

If you would like to cancel your order please either email us or give us a call at 1-224-659-7973 and simply inform us that you would like to cancel your order. Please be sure to include your order number, name and shipping address on all emails and/or to have the information available when you contact a representative for Industrialconcretesupplies.com

In order to provide our customers with such a large variety of products, we can not always stock every item that we sell. Some equipment may be shipped directly from our suppliers to our customer after an order is placed.

At this time Industrialconcretesupplies.com does not ship outside the United States? Is C.O.D. available ?

• We accept VISA, MasterCard, American Express, Discover credit cards & electronic checks via PayPal on all internet orders.
• You may also pay by Western Union Quick Collect, you will need to either call us or email us with your order prior to sending in your Western Union Quick Collect payment. We accept Money Orders, Cashier's Checks, and Personal Checks by mail.
• Additional processing time is required for all mail orders and if paying by personal check we will not ship your order until your check clears.
• Send Payments to: 2920 Malmo Drive Arlington Heights, IL 60005 Phone: 224-659-7973 Industrialconcretesupplies.com does not accept C.O.D. payments.

Yes, we do ship to APO and FPO addresses. We normally ship these order via the United States Postal Service. USPS package weight limit restrictions may apply and/or additional charges.

All Equipment
• Power Tools
• Scrubbers
• Polishers
• Drills
• Grinders
• Burnishers
• Vacuums